“Support has become dominated by rigid systems and scripted replies.”
Let’s change that.

We believe that great customer service starts with empowering the people tasked with providing it. Giving agents the tools and flexibility they need to keep your customers happy makes a company stand head and shoulders above their competition.

We’re not your average software company. Our relationship doesn’t start and end with you taking out a subscription - we’re in it for the long haul too. GoDesk is for those who really care about support, who believe it’s more than tickets - it’s just good business.

Incredible support

It's our mission to lead the support industry in providing the highest quality service to our customers. Everything we learn feeds straight back into our product and our framework for support excellence.

Professional software

Support teams deserve software made with vision and care. We’re all about getting the basics right: intuitive design, the features agents really need, and keeping it all shockingly fast.

Collaborative development

Building the ultimate support tool is a team effort. Our community regularly contributes feature ideas and lessons they’ve learnt back into our product and our support framework.

Tom Roberts Headshot
Tom Roberts
Pete Abbott Headshot
Pete Abbott
Head of Product
Hayden Kerr Headshot
Hayden Kerr
Software Developer
Tom Wood Headshot
Tom Wood
  • Hired our product lead.
  • GoDesk LTD formed and incubated at Akcela.
  • Appsumo deal launched with over 400 licences sold.
  • Designed the site you’re reading now.
  • Our first customer - an IT shop in Idaho, USA.
  • Released ticketing, CRM, knowledge base and reporting features.
  • First line of code written.
Akcela logo
Try better support today
Start your 14-day free trial with all features included. No credit card required.
See GoDesk In Action
✓ 14-day Free trial ✓ Cancel anytime